A Freshworks Gold Partner
About Us
We are a small bunch of talented individuals, committed to innovation and customer success! Formed in 2016 as an IT consultancy, S Con has steadily grown and now has 4 team members supporting just over 20 customers in the KZN and Gauteng.
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Our solution stack is focused on IT Service Management, Customer Support, Marketing Automation and End User Computing. We help customers embrace the Software as a Service (SaaS) journey in these areas, ensuring customer success along the way.
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Our core vendors include Freshworks, Lenovo and MoEngage. In September 2018, S Con was awarded Lenovo’s Silver Partner of the Year. We are a B-BBEE Level 1 QSE and 100% female owned.
Our Customers
Our Strategy
Purpose
To be a leader in the IT industry by providing cutting edge technology coupled with enhanced services.
Vision
To provide solutions that exceeds the expectations of our esteemed customers.
Mission Statement
To build long term relationships with our customers and partners and provide an exceptional customer experience through innovation and advanced technology.
Our Solutions
S Con’s core skills lie within the Software as a Service (SaaS) and End User Computing space. We partner with best of breed vendors to deliver solutions that save our customers time, effort and money, while also providing a platform for them to increase customer engagement and revenue.
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In the ITSM and Customer Engagement space, we partner with Freshworks who have a mature product stack that features on Gartner's Magic Quadrants. In the Marketing Automation space, we partner with MoEnage, which also features on Gartner's Magic Quadrant for Mobile Marketing Platforms. MoEnage analyzes customer app and online behaviour and allows you to create targeted marketing and customer engagement campaigns.
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Our SaaS solutions take away the complexity of on premise systems, are quick and easy to setup, mobile, open, intuitive and cost effective. We help our customers migrate away from legacy systems and support them through their journey.
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Our Values
We treat our customers and partners with respect and act in good faith
We grow our business through creativity and adopting new technologies
We conduct our business with honesty, integrity and strong ethics